refund policy

Wobble ("Wobble", "we", "us") offers a 30-day money-back guarantee on paid subscriptions (Plus and Family). If you are not satisfied with your purchase, you can request a full refund within 30 days of the order date, for any reason, including simply changing your mind.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Refunds are processed by Paddle.

• Visit paddle.net, find your order using the email address you used at checkout, and request a refund there; or
• Email us at team.wobble@outlook.ie and we'll raise it with Paddle for you.

Refunds are returned to the original payment method. Your bank or card issuer usually takes a further 3–10 business days to show the money.

Subscriptions renew monthly until cancelled. You can cancel at any time through paddle.net or by emailing us; cancelling stops future charges and you keep access until the end of the paid period. If a renewal charge takes you by surprise, contact us within 30 days of that charge and we'll refund it.

When a paid plan ends, books you have already made stay readable where they're stored on your device, but paid features (extra monthly books, Wobble Labs voices, Ink and Spell) stop until you subscribe again.

Anything unclear? Email team.wobble@outlook.ie and a human will reply, usually within 1–2 business days.